Privacy Policy
Last updated: July 13, 2026
Introduction
Alpacca, operated by Happy Cactus LLC ("we," "our," or "us"), describes its information handling practices through this policy when you use our mobile application and related services.
Information We Collect
Account Information
- Email for account creation and authentication
- Name and profile information
- Organization and team membership details
- User preferences and settings
Calendar and Activity Data
- Events and activities created in the app
- Calendar entries and scheduling information
- Data synced across devices and accessible to team members as configured
Technical Information
- Device type and operating system version
- App version and performance data
- IP address for security purposes
- Crash logs and error reports
- A device push-notification token, used to deliver notifications you have enabled
Device Contacts (optional)
- When you choose to add a contact from your device, we access only the specific entries you select. We do not upload or store your entire address book.
Connected Services (optional)
- If you connect a Google Calendar, we access your calendar data to sync scheduling and availability. This happens only with your authorization, and you can disconnect it at any time.
How We Use Your Information
We use collected data to provide app functionality, enable collaboration features, sync data across devices, send notifications you have enabled, process purchases, improve performance, provide customer support, and prevent fraud.
Data Storage and Security
Data is stored on secure cloud servers with industry-standard encryption. Information is encrypted both in transit (HTTPS/TLS) and at rest. We do not sell your personal information to third parties. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Data Sharing
Information is shared within your organization based on your settings, with service providers that support app operations, and when legally required. We do not sell personal data for marketing purposes.
Third-Party Services
We rely on the following third-party providers, each governed by its own privacy policy:
- Google Firebase — authentication, analytics, crash and performance reporting, push notifications, remote configuration, and app-integrity checks.
- Apple App Store and Google Play — process in-app purchases. Your payment details are handled by these stores, not by us; we receive only confirmation of a purchase.
- Cloud hosting providers — store and serve your data.
Cookies and Local Storage
On the web, we store data in your browser (such as local storage) to keep you signed in and remember your preferences. We do not use this for cross-site advertising or tracking.
Your Rights and Choices
You can access, update, or delete your account information; control team data sharing; export your data; and delete your account entirely.
Data Retention
Active account data is retained for as long as your account is active. Deleted data is removed within 30 days, though some data may be retained longer for legal or security reasons.
International Data Transfers
Your data may be processed outside your location with appropriate safeguards in place.
Children's Privacy
The app is not intended for children under 13.
Changes to This Policy
We may update this policy from time to time. When we make material changes, we will revise the "Last updated" date above and post the new version here. Your continued use of the app after changes take effect constitutes acceptance of the updated policy.
Contact
If you have questions about this policy, contact us:
Email: [email protected]